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Privacy & Cookie Policy

This is the website of: Urban-Waste.co.uk

We can be reached via e-mail:  info@urban-waste.co.uk, or you can reach us by telephone: 02045772270

1.About this cookie policy

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: https://www.urban-waste.co.uk/

2.What are cookies ?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

3.How do we use cookies ?

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

4. What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. 

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

5. Cookies We Us. Cookies and description

__cf_bm This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__cfruid Cloudflare sets this cookie to identify trusted web traffic.
__hssc HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__hssrc This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__hstc This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
 
_fbp This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
_ga The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors
_gat_gtag_UA_ 85599598-1 Set by Google to distinguish users.
_gcl_au Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_uetsid Bing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid Bing Ads sets this cookie to engage with a user that has previously visited the website.
aka_debug Vimeo sets this cookie which is essential for the website to play video functionality.
AnalyticsSyncHistory No description
 
CLID No description
CONSENT YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
elementor This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.
fr Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
  
IDE Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
lang LinkedIn sets this cookie to remember a user’s language setting.
li_gc No description
lidc LinkedIn sets the lidc cookie to facilitate data center selection.
MUID Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
OptanonConsent OneTrust sets this cookie to store details about the site’s cookie category and check whether visitors have given or withdrawn consent from the use of each category.
    
Social Media To discover more about their privacy policy, click on the links.
Instagram. https://help.instagram.com/155833707900388
Facebook: https://en-gb.facebook.com/policy.php
SRM_B Used by Microsoft Advertising as a unique ID for visitors.
test_cookie The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies.
UserMatchHistory LinkedIn sets this cookie for LinkedIn Ads ID syncing.
Video We use video platform services, You Tube and Vimeo, to display videos on our website. Cookies are set to enhance the viewer enjoyment by estimating the user’s bandwidth prior to playing. You Tube will also record your user preferences to track and present you with relevant videos.
You can find out how they do this here:  https://www.youtube.com/static?template=privacy_guidelines&gl=GB
Vimeo: https://vimeo.com/cookie_policy
VISITOR_INFO1_LIVE A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
    
Website Analysis You can find out more here:
https://support.google.com/analytics/answer/6004245
You can also opt-out of being tracked by Google Analytics on all websites by visiting here: http://tools.google.com/dlpage/gaoptout.
YSC YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.


Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google's privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: tools.google.com/dlpage/gaoptout/

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics
This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website's offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google's network of partners.

 

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users' requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

 

6. Privacy Policy

For each visitor to our web page, our web server will not hold any information regarding the domain or email address.

If you supply us with your postal address you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.

If you do not want to receive emails from us in the future, please let us know by sending us an email at info@urban-waste.co.uk.

7. Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.

However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.

Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

8. How We Store & Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Consumers can have any inaccurate contact information corrected by sending us an email at the above address.

9. Sharing your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

10. Variations to the Policy

From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

For any further information regarding cookies, or our use of cookies, please visit:

support.google.com/analytics/answer/2700409?hl=en-GB
policies.google.com/technologies/partner-sites

How to change your cookie settings

You can block the cookies on all websites that you visit.
NB: deleting cookies will delete the settings saved for websites you have visited.

The method of disabling cookies varies depending on the browser:
For all other browsers, please consult directly the cookie management help pages available on the internet.

Exclusions of Liability
urban-waste.co.uk do not accept liability for any losses or damages, whether direct indirect or consequential, that you may suffer as a result of your use of this website, including lost profits arising in any way from, including but not limited to:
  • any defects, viruses and any other malfunctions caused to any equipment and other software in connection with access or use of this website;
  • the information provided on or via this website;
  • the interception, modification or misuse of information transmitted to urban-waste.co.uk or transmitted to you;
  • the functioning or non-availability of this website;
  • the misuse of this website;
  • the loss of data;
downloading or use of any software made available by this website;
or claims of third parties in connection with the use of this website.
 
Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of urban-waste.co.uk or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Three simple steps

1. Phone
1. Phone
Call our friendly team. We’ll schedule collection at a suitable time for you and provide an indicative cost.
2. Collection
2. Collection
Our team arrives on time. We confirm exact cost with you and we then get to work.
3. Disposal
3. Disposal
Your waste is gone. We transport items to a recycling centre for eco-friendly processing and disposal.